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1. About receiving and processing orders
1.1 Placing an order
1.2. Access to information about the Buyer:
1.3 Order processing
After the Customer places an order, he receives an invoice to his e-mail address, which informs that the order has entered the online store's order database. The manager of the online store must contact the Customer using the left coordinates (phone/e-mail address).
Pay attention! For buyers from abroad, communication is carried out only by e-mail or with the help of the Viber messenger.
The manager of the online store starts forming the order only after receiving confirmation of the order from the Customer by phone/e-mail address.
1.4 Adjustment of the order
When forming an order, the manager of the Company's online store has no right to make changes to the list of ordered goods and their prices without agreement with the Customer. In case of absence of any ordered product, the manager is obliged to notify the Customer and offer a suitable replacement. At the same time, the organization is not responsible for damages or, possibly, lost profits of the Customer.
2. About payment
2.1 Delivery and payment of the order
Delivery and payment of the order is carried out according to your choice when ordering the product and is reflected in the invoice that you will receive after the final registration of the order. It is possible to change these points at the stage of approval of the order by the manager of the online store.
2.2 Inspection of delivered goods
When transferring the order to the Customer, both parties are obliged to check the correspondence of the names, volume, quantity of goods on the account and actual availability.
2.3 In the event that the Customer wishes to pay for the goods upon receipt at the delivery point, he must make a prepayment to the card in the amount of UAH 200.
3. About delivery
3.1 Terms
The terms of delivery of orders depend on the method of payment and delivery of the order chosen by you and are specified in section Delivery and payment. If it is possible in the organization and the Customer is interested, the order can be delivered earlier by agreement of the parties. The customer understands that a situation may arise in the organization in which the delivery takes more days than specified in paragraph Delivery and payment (delays in delivery by Ukrposhta and courier services, disruptions in the work of banks when making transfers, etc.). does not assume any obligation to compensate the Customer for any losses related to the late delivery of the order. For its part, the Customer undertakes to accept the goods at the address specified in the order at the specified time or re-arrange the acceptance of the order to a trusted person. If the order was not accepted at the indicated address due to the absence of the Customer or authorized person - the transport costs for this "empty" departure will be included in the price of this or the next order. In any case, the manager of the Company's online store and the Customer must agree on the delivery terms between themselves and strive to fulfill the order at the appointed time.
3.2 Cancellation of order
After confirming the order, the Customer has no right to cancel the order. Changing the composition of the order after final confirmation is possible only in extreme cases. Failure to comply with the rules may result in the online store not serving this Customer in the future.
4. Agreement:
4.1. These Terms govern the relationship with visitors when using the online store, so please read them carefully before making purchases;
4.2. This Agreement constitutes an agreement between the Company and the Buyer, and supersedes any prior or other agreements, contracts and warranties and deals with all goods, services and information provided through the Site. The Buyer agrees to review and accept this Agreement before purchasing goods or services on the Site.
If the visitor does not agree with these conditions and with everything related to the goods, services and information provided through the online store, he will not be able to buy the goods offered in the online store;
4.3. The owner of the online store reserves the right to change these Terms. The change of conditions will be considered valid after publication on the Site, and will belong to agreements concluded after the date of publication;
5. Status of the online store:
5.1. The online store is the property of the Seller and is intended for the remote sale of goods via the Internet;
5.2. The Seller reserves the right, at its own discretion, to stop the sale of goods and the provision of services, as well as to regulate access to the purchase of any goods or services;
5.3. The seller reserves the right to change, delete or place any information about the goods in the online store. The Seller may change prices for goods and services, and may discontinue or modify any or all sections of the online store at its sole discretion and without prior notice;
5.4. To view information about products, the visitor does not need special actions, such as registration or conclusion of a contract for the use of the online store resource;
5.5. Using the online store to view product information and select products, as well as to place an order, is free of charge for visitors;
5.6. Agreements of the online store are governed by the Purchase and Sale Agreement under the terms of a public offer. Having paid for the order placed independently in the online store, the Buyer takes ownership of the ordered goods under the terms of the Purchase Agreement;
5.7. The information posted in the online store is publicly available, unless otherwise established by these Terms and Conditions;
5.8. The online store is not responsible for the content and authenticity of the information provided by the visitor when placing an order;
5.9. The online store has the right to send the visitor by e-mail information about the development of the online store
6. Status of the buyer:
6.1. The buyer is a private person or an enterprise that independently placed an order on the online store resource, under the terms of the online store's public offer;
6.2. The fact of payment by the visitor of an order placed independently in the online store means his acceptance of the terms of the public offer of the online store, gives the visitor the status of a Buyer and is equivalent to the conclusion of a sales contract between the Seller and the Buyer on the terms of this offer;
6.3. The buyer is responsible for the authenticity of the information provided during the ordering process and its purity against third-party claims.
7. Limited liability:
7.1. The maximum liability of the company for any reason to the buyer will be limited to a single compensation in the amount paid by the customer for the goods of the online store. The Company and any of its Affiliates, Dealers, Suppliers shall not be liable for any indirect, special, incidental or consequential damages (including business losses and damages, loss of income, legal proceedings or similar costs, damages, expenses) regardless of that they were based on breach of warranty, negligence (including negligence), as a result of using the product in another way, even if the possibility of such damage was previously advised. The limitations of damages set forth above are the fundamental principles of the agreement between the Company and the Buyer.
7.2 The online store does not bear and under no circumstances can bear any material responsibility that exceeds the limits of the amounts received from Buyers as payment for services.
8. Return Policy:
8.1 You may cancel this order no later than 2 days after we have received it.
8.2 You can return new goods from a canceled order, but no later than 14 days after the date of purchase, except for goods that cannot be exchanged or returned.
You can return the product to the store within 14 days, following a number of rules:
The product must be of the appropriate type and quality. No signs of use. Fully equipped. If the product has been used, it cannot be returned or exchanged! That is, if the product is defective (improper quality), has been used at least once or is not in its original form - it is not subject to a 14-day return.
All goods are carefully checked by craftsmen at the warehouse in the city before being sent to the customer. Kyiv.
When receiving the goods, you must check the completeness of the order and compare it with the invoice included in your parcel.
If any claims arise, they are accepted at the time of receipt of the cargo by mail or during the day.
In accordance with the Law on the Protection of Consumer Rights and Resolution of the Cabinet of Ministers of Ukraine No. 172 dated 19.03.1994 (Appendix No. 3 - List of goods) perfumery and cosmetic goods are included in the list of non-food goods of proper quality, which are not subject to return and exchange.
If your problem is not listed above, we will accept and fix any problem as soon as possible.
THE WARRANTY DOES NOT COVER:
EQUIPMENT/GOODS ARE NOT SUBJECT TO EXCHANGE UNDER WARRANTY OR REFUND IF:
8.3 Goods must be returned in their original undamaged packaging.
8.4 We do not refund shipping costs.
8.5 If the product is damaged during delivery, the carrier is responsible.
9. Warranty
We guarantee the proper quality of goods. Branded products have a manufacturer's warranty (except for Chinese products).
10. Copyright.
10.1 The content of the Site is protected by copyright, including trademarks attached and others (including but not limited to intellectual property). The organization, assembly, compilation, magnetic translation, digital transformation and other actions related to the use of materials, as well as copying, redistribution, use or publication of the entire content or any part of the Site, is prohibited.
11. Other.
This Agreement should be considered as it is published on the website of the online store and should be applied and interpreted in accordance with the laws of Ukraine.